Mitel MiVB
Applications
MiVoice Business brings customers a full communications solution with messaging, collaboration, and contact center capabilities that enables faster and more effective communications.
Installed and Supported by Key Solutions
#1
Hotel Telephony
#1
UC Provider
#1
DECT Provider
80M
Global Users
MiCollab
MiCollab is a comprehensive collaboration software that unifies various communication tools into a single solution, enabling employees to connect effortlessly and work efficiently
Unified Communication
Integrates voice, video, chat messaging, SMS, web conferencing, and team collaboration tools into one platform.
Multi-Device Access:
Provides consistent, full-feature access to the MiCollab unified communications and collaboration environment on a variety of devices, from desk to mobile, whether in the office or away
Collaboration
Facilitates online meetings, training, and presentations with features designed for sharing your desktop or individual applications
MiContact Center Business
MiContact Center Business is an all-in-one contact center solution designed to enhance customer experiences through intelligent interaction routing and comprehensive management tools.
Intelligent Routing
Efficiently manages communications across voice, email, chat, SMS, and other media channels.
Comprehensive Tools
Includes built-in workflow designer, speech IVR, AI-powered chatbots, interaction recording, quality management, workforce management, historical reporting, and real-time dashboards
Scalability
Accommodates contact centers of various sizes, from small teams to large omnichannel operations
Zoom Workplace
Mitel and Zoom bring you the most versatile hybrid UCC solution, with the best-in-class collaboration, advanced AI and voice capabilities. Combining Zoom Workplace and AI Companion with Mitel’s flagship communication platforms, delivering a highly integrated user experience. Take advantage of a unique hybrid solution that delivers security and control for mission-critical communications, integrated with exceptional collaboration to enhance business continuity and productivity.
AI Driven Collaboration
Integrates voice, video, chat, and AI Companion to facilitate seamless teamwork
Hybrid Communication Flexibility
Combines on-premises and cloud solutions, offering security, reliability, and control to meet dynamic business needs
Deep Application Integrations
Provides extensive integrations with essential business and vertical applications,
Why Mitel MiVB
See 6 Reasons to Upgrade to a Mitel MiVB Communications Platform
Mitel MiVoice Business
Designed, Installed & Supported by Key Solutions
Key solutions design, commission and support the award communications suite of Mitel
