Phone Systems for Hotels and Hospitality

Phone Systems for Hotels and Hospitality

Lets Get You Communicating
How You Want!

Lets Get You Communicating
How You Want!

Empowering hotels with reliable, and flexible telephony solutions for enhanced service, efficiency, and security.

Hotel Telephony

Hotel Telephony

Hotel Telephony

On-Prem Solutions

On-Prem Solutions

Cloud Solutions

Cloud Solutions

Cloud Solutions

Mobility Solutions

Mobility Solutions

Global Brands

Global Brands

A Reason For Change

Outdated or unreliable communication systems can hinder a hotel's ability to deliver the customer experience that they want. Often leading to frustrated guests, inefficiencies and staff feeling overwhelmed. Poor communication across departments cause delays responding to guests needs, while unanswered calls risk losing potential bookings to competitors. Without a reliable tailored telephone system, it can be a struggle to get your hotel operating the way you want.

Outdated or unreliable communication systems can hinder a hotel's ability to deliver the customer experience that they want. Often leading to frustrated guests, inefficiencies and staff feeling overwhelmed. Poor communication across departments cause delays responding to guests needs, while unanswered calls risk losing potential bookings to competitors. Without a reliable tailored telephone system, it can be a struggle to get your hotel operating the way you want.

Hotel Telephone Systems

Ensuring that your hotel runs smoothly and that guests receive top-notch service is key to any hotel. To do this, you need a reliable communication system that connects both desk positions like reception and mobile staff who are constantly on the move.

Improve Operations

Good communication systems mean customer requests can be dealt with swiftly and effectively, saving on time consuming call backs

Enhance Customer Services

Good communication enables guest requests to be dealt with quickly , helping enhance their overall experience.

Increase Profitability

Good communication not only often allows staff to work more effectively, but can increase reservations through not missing those important calls

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Hotel manager in navy suit smiling on the phone – with green communications items surrounding him
Hotel manager in navy suit smiling on the phone – with green communications items surrounding him
Hotel staff in waistcoat smiling on a cordless phone – with green communications items surrounding him in a circle

Hotel Mobility Solutions

Key Solutions empowers hotels throughout the UK with onsite mobility solutions. They can transform the way your staff communicates and operates. Using enterprise-class DECT and Wi-Fi voice (VoWLAN) solutions from industry leaders like Ascom , Mitel, NEC and Spectralink, we can deliver:

Improved Productivity

Staff do not need to just stay in one place, they can be contactable throughout the hotel

Increased Safety & Security

Always being quickly and easily able to contact somebody, coupled with lone worker features and third party integrations, such as to fire alarm, result in a safer and more secure hotel.

Reduced Costs

No need to have staff just rooted to one location just in case they miss a call, they now can be contacted anywhere in the hotel.

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6 Benefits - Effective Hotel Telephony

6 Benefits - Effective Hotel Telephony


Let's create a tailored strategy that resonates with your audience and propels your brand to new heights.

Let's create a tailored strategy that resonates with your audience and propels your brand to new heights.

Enhanced Guest Experience

An effective phone system ensures guests can easily contact reception, room service, or concierge for quick, seamless service.

Enhanced Guest Experience

An effective phone system ensures guests can easily contact reception, room service, or concierge for quick, seamless service.

Enhanced Guest Experience

An effective phone system ensures guests can easily contact reception, room service, or concierge for quick, seamless service.

Reliable Internal Communication

Staff can instantly connect between departments, improving coordination for housekeeping, maintenance, front desk, and security teams.

Reliable Internal Communication

Staff can instantly connect between departments, improving coordination for housekeeping, maintenance, front desk, and security teams.

Reliable Internal Communication

Staff can instantly connect between departments, improving coordination for housekeeping, maintenance, front desk, and security teams.

Improved Safety & Security

Emergency buttons, priority call routing, and reliable mobility devices help staff respond quickly to critical situations anywhere in the hotel.

Improved Safety & Security

Emergency buttons, priority call routing, and reliable mobility devices help staff respond quickly to critical situations anywhere in the hotel.

Improved Safety & Security

Emergency buttons, priority call routing, and reliable mobility devices help staff respond quickly to critical situations anywhere in the hotel.

Seamless Staff Mobility

DECT and Wi-Fi handsets keep employees connected wherever they are, ensuring they never miss important calls or guest requests. Helping improve customer service and security of the hotel.

Seamless Staff Mobility

DECT and Wi-Fi handsets keep employees connected wherever they are, ensuring they never miss important calls or guest requests. Helping improve customer service and security of the hotel.

Seamless Staff Mobility

DECT and Wi-Fi handsets keep employees connected wherever they are, ensuring they never miss important calls or guest requests. Helping improve customer service and security of the hotel.

Call Management & Efficiency

Advanced features like intelligent call reporting, along with call handling features like auto-attendant, voicemail-to-email, and call forwarding streamline communication, reducing missed calls and response times.

Call Management & Efficiency

Advanced features like intelligent call reporting, along with call handling features like auto-attendant, voicemail-to-email, and call forwarding streamline communication, reducing missed calls and response times.

Call Management & Efficiency

Advanced features like intelligent call reporting, along with call handling features like auto-attendant, voicemail-to-email, and call forwarding streamline communication, reducing missed calls and response times.

Integrate with Hotel Systems

Modern phone solutions integrate with Property Management Systems (PMS), improving guest service through automated wake-up calls, room status updates, and personalised communications.

Integrate with Hotel Systems

Modern phone solutions integrate with Property Management Systems (PMS), improving guest service through automated wake-up calls, room status updates, and personalised communications.

Integrate with Hotel Systems

Modern phone solutions integrate with Property Management Systems (PMS), improving guest service through automated wake-up calls, room status updates, and personalised communications.

Experts in Communications

KSL has a long established proven track record in the hotel industry, they offer cutting-edge communication solutions that keep hotel staff connected, wherever they are. KSL ensures that no call is missed, and communications are seamless, enabling staff to consistently deliver an exceptional guest experience.

Telephone System

Get the right communications solution that Works for you today and helps future proof for tomorrow.

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Onsite Mobilty

Mobility solutions that transform the way you communicate and operate.

Onsite Mobilty

Mobility solutions that transform the way you communicate and operate.

Onsite Mobilty

Mobility solutions that transform the way you communicate and operate.

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Three Hotels with Five stars

Get Your Hotel Communications Operating How You Want!

Stop letting your Telephony hold your Hotel back - see how a expertly designed solution could get you operating how you want!

25

+

Years in Industry

100

%

UK Coverage

Get Your Hotel Communications Operating How You Want!

Stop letting your Telephony hold your Hotel back - see how a expertly designed solution could get you operating how you want!

25

+

Years in Industry

100

%

UK Coverage

Get Your Hotel Communications Operating How You Want!

Stop letting your Telephony hold your Hotel back - see how a expertly designed solution could get you operating how you want!

25

+

Years in Industry

100

%

UK Coverage