Key Benefits
Reduced Liability - A recorded call provides impartial evidence and greatly reduces costs from dispute resolution.
Secure Access - Recording, playback & storage are totally secure with rapid call identification.
Improved Training - Training and performance reviews are far more effective when calls can be listened to and analysed, consequently improving skills levels within your organisation.
Conversation Share - The ability share a telephone conversation with colleagues so they can capture not just the facts but also the tone and subtleties of the dialogue.