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Assistance - Remote Support
Assistance - Remote Support
Assistance - Remote Support
If a Key Solutions support engineer has asked you to setup a Remote Support session, please click here to get our support application then follow the instructions below.
If you are not able to download a file in the EXE format click here for a ZIP file of this application.
Using Remote Support
Step 1........Download the application
Step 2........RUN the downloaded application (no installation is required) if you are prompted to allow the program to run please click on the YES Button.
Step 3........When the application has loaded tell your Key Solutions support agent the
ID displayed
Join Presentation
If you have been asked to attend a presentation by a Key Solutions member of staff, please click here to get our presentation application then follow the instructions below.
If you are not able to download a file in the EXE format click here for a ZIP file of this application.
Attending a Presentation
Step 1........Download the application
Step 2........RUN the downloaded application (no installation is required) if you are prompted to allow the program to run please click on the YES Button.
Step 3........When the application has loaded tell your Key Solutions member of staff
