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Assistance - Remote Support 

Assistance - Remote Support 
We are here to help! 
 
 
 
For desktop support, please click here 
 
If a Key Solutions support engineer has asked you to setup a Remote Support session, please click here to get our support application then follow the instructions below. 
 
If you are not able to download a file in the EXE format click here for a ZIP file of this application
 
Using Remote Support 
 
Step 1........Download the application 
 
Step 2........RUN the downloaded application (no installation is required) if you are prompted to allow the program to run please click on the YES Button. 
 
Step 3........When the application has loaded tell your Key Solutions support agent the 
ID displayed 
 
 
 
 
 
 
 
Join Presentation 
 
If you have been asked to attend a presentation by a Key Solutions member of staff, please click here to get our presentation application then follow the instructions below. 
 
If you are not able to download a file in the EXE format click here for a ZIP file of this application. 
 
Attending a Presentation 
 
Step 1........Download the application 
 
Step 2........RUN the downloaded application (no installation is required) if you are prompted to allow the program to run please click on the YES Button. 
 
Step 3........When the application has loaded tell your Key Solutions member of staff 
Products 
Telephone System Maintenance 
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